COMMGMT 7033 - Operations Management

Managing operations is a fundamental component of business administration as it involves ensuring that business processes are efficiently yet dynamically designed considering the resources and capabilities required to satisfy customer requirements. Operations management encompasses a set of tasks, activities, and decisions that creates value through transforming inputs, such as labour and raw materials into outputs, such as services and goods. This course will introduce students to a variety of operations management tools, techniques, and methods to equip them with the knowledge and skills required to make informed decisions and improve organisational and supply chain performance. The knowledge and skills obtained through this course will be applicable to a variety of organisational entities including companies, non-governmental organizations (NGOs), government agencies, and social enterprises.